Effective Date: October 28, 2025
Introduction
Welcome to CardPlicity. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, services, or communicate with us.
By using CardPlicity’s website or services, you agree to the terms outlined in this policy.
1. Information We Collect
A. Information You Provide
We collect personal information that you voluntarily provide when:
- Applying for a merchant account
- Completing a contact or signup form
- Communicating with our sales or support teams
- Making a payment or using our processing tools
This may include:
- Name, business name, and contact details
- Billing and banking information
- Tax identification or EIN numbers
- Transactional data related to payment processing
- Login credentials and account preferences
B. Information Collected Automatically
When you visit our website or use our platform, we automatically collect certain information such as:
- IP address and browser type
- Device identifiers
- Pages viewed and time spent on site
- Cookies or similar tracking technologies
C. Information from Third Parties
We may receive information from:
- Financial institutions and payment gateways
- Fraud prevention services
- Business partners or affiliates who refer you to CardPlicity
2. How We Use Your Information
We use your information to:
- Process and manage payments securely
- Verify your identity and prevent fraud
- Provide customer support
- Improve our website, products, and services
- Communicate updates, offers, or important notices
- Comply with legal and regulatory requirements
We do not sell or rent your personal information.
3. How We Share Information
We may share information with:
- Payment networks (Visa, Mastercard, Amex, etc.)
- Banks, processors, and third-party service providers
- Legal authorities when required by law
- Our affiliates and trusted business partners assisting in service delivery
All third parties are required to handle your data securely and only for the purposes we specify.
4. Data Security
We use administrative, technical, and physical safeguards to protect your information. This includes SSL encryption, secure servers, and restricted access to sensitive data.
While we take all reasonable measures to protect your information, no system is completely secure. You use our services at your own risk.
5. Cookies and Tracking
We use cookies and similar technologies to:
- Remember user preferences
- Analyze traffic and usage
- Improve site performance
You can adjust cookie settings in your browser, though disabling them may affect site functionality.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Request a copy of your data
- Withdraw consent or restrict processing
- Lodge a complaint with your local data protection authority
To exercise your rights, contact us at privacy@cardplicity.com